ATJ’s approach to enhancing operational effectiveness touches all aspects of an organization and are arranged into four areas of practice:
1. Organization Transformation – supporting the entire organization
- Strategic planning
- Organization redesign and implementation
- Transition planning and implementation
- Change management
- Communication planning and implementation
- Team building
2. Program and Department Development – focusing on a program or department
- Cross-program training and process improvements
- Department assessment and improvement recommendations from human resources to quality assurance
- Department of Mental Health (DMH) and Department of Children and Family Services (DCFS) program design, startup and implementation, from new client recruitment through the client care cycle.
- Domestic violence (DV) program startup and implementation
3. Process Improvements – improving specific systems and processes
- Billing and Documentation: Improving processes and procedures and providing employees with the training needed to ensure consistent use of billing codes, process for completing documentation and safeguards for reducing errors
- DMH Billing and Documentation Training: A specialized training program to increase efficiencies and accuracy. Download our DMH billing and Documentation Training Overview.
- Electronic Documentation: Guidance and up-to-date insights on how to leverage technology
- Structure and Integration: Developing or improving processes and procedures throughout an organization including general policies, performance evaluations and facilitating collaboration across departments to achieve fully integrated services.
4. Employee Development – increasing employee retention, effectiveness and productivity
- Training to develop self-care, communication and leadership skills. View sample training program descriptions.
- Coaching to enhance performance
Learn more by downloading our Operational Effectiveness Overview for community mental health agencies.
Our team of experts will develop a customized, experiential approach that will address your organization’s unique challenges and opportunities. We can make a difference for your organization. Read our Success Stories to learn more.
